Will I experience Freezing and Stuck on Digiturk Play IPTV broadcasts?

While watching with Digiturk play Ip box or Web mobile devices, it detects instant internet usage by making use of adaptive streaming technology and automatically adapts to the internet speed that can be used at that time, and works in the most appropriate resolution to transmit the broadcast without breaking.

How to install the application for Smart TV?

- IOS - - ANDROID - - WINDOWS - < -- You can get Digiturk Play application by choosing the most suitable option for your device.

Can I watch the broadcasts immediately when I buy a Smart TV subscription?

After completing the payment process for the membership you have chosen, your activation process is done and your membership information is sent to you by Email within minutes. Afterwards, you can start watching the broadcasts immediately with the digiturkplay application, which you will download to your TV. Make sure that the internet connection is working on your Smart TV.

From which devices can I watch the broadcasts after receiving my password for my Smart TV subscription?

You can watch the broadcasts on the digitürkplay application with the following devices. Smart TVs (Samsung – LG – Sony – Philips etc.) Amazon fireTV (on Stick - Stick 4K - Cube - Smart TV etc.) AppleTV Android TV Smart phone Tablet infoset

when will my order be given to cargo?

Your orders placed before 15.00 will be prepared and shipped on the same day. Orders placed after this time will be shipped the next day. Orders placed on weekends and holidays are shipped within the next business day.

In how many days will the cargo reach me?

After your order is completed and shipped, the delivery time is 2-3 working days.

"Can I watch Digiturk webcasts on both TV and Tablet, Phone, Computer at the same time?"

You can monitor your membership on a single platform. While watching on TV, your TV broadcast ends when you sign in from a phone, tablet or computer.

"I forgot my e-mail address or password in my Digiturkplay subscription, how can I reach it?"

In case of problems with your membership information, you can get instant support by contacting us in any way you wish from the contact section.

How to make Digiturk Easy Installation for our dish antenna members?

You can perform the Easy Installation process by following the steps below: • Press the "Menu" or "OPTS" button of your remote, come to the "INSTALLATION" menu with the arrow keys and press the "OK" button, • Go to the "EASY INSTALLATION" menu with the arrow keys and press the "OK" button, you will see the channels installed on the screen. Wait while the channels are installed, • When you see "Press OK button for installation" on the screen, press "OK" button, when the channel installation is completed, exit all menus by pressing "EXIT" or "BACK" button one after the other. REMINDER: The features and menu directions mentioned above may vary depending on the type of Digiturk satellite receiver, remote control or television you are using.

How to install the Dish Antenna Box?

• Press the "MENU" or "OPTS" button of your remote, go to the "INSTALLATION" menu with the direction keys and press the "OK" button, come to the "EASY INSTALLATION"" menu with the direction keys and "OK" Press the button, (You need to install Turksat in order to avoid missing channels or signal problems) • You will see that the channels are installed on the screen. Wait while the channels are installed.• When you see the text "Press the OK button for installation" on the screen, press the "OK" button, when the channel installation is completed Exit all menus by pressing "EXIT" or "BACK" button repeatedly. • You can see the % of the signal level by pressing the "ADVANCED INSTALLATION" button on the screen where you proceed with the Menu/Setup. If this rate is 0%, your antenna may be damaged. In order to avoid broadcasting problems, you must use up-to-date software. To ensure that the software of your Digiturk satellite receiver is up-to-date, you can follow the steps of "Menu-Settings-Installation-Search for New Software" on your Digiturk remote. REMINDER: Features and menu guidance mentioned above"

Can I watch Digiturk Play IP TV products immediately after purchasing?

Yes, you can watch. By choosing the type of membership you want to purchase, you complete your payment with your personal information, e-mail address and a valid payment method. After the activation process, you can watch the broadcasts immediately with your membership login information sent to your e-mail address from the customer services.